If you are experiencing hard disk problems follow these steps :
1. Don't Panic
Running more software, or frantically switching the computer on and off can lead to more problems, reducing the chance of us recovering your important data.
2. Switch the computer off.
If the power is off, it can't do any more damage!
3. Leave it off!
Don't restart the computer; it can often compound the data loss.
4. Do not open the Hard Disk.
Do not attempt to open the hard disk and fix it yourself, it is a complicated electronic device, with sensitive parts. Our rooms are "clean environments" and our qualified engineers ensure the chance of data recovery is increased.
5. Follow our data recovery procedure.
Visit our data recovery procedure page to obtain a quote and job number, along with all the instructions you need to send your hard disk to us, so we can quickly begin the task of recovering your data, and ensuring disruption to your business is kept to a minimum.